At DCSC, we are committed to protecting the privacy of our clients and their personal information. We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and take all necessary measures to ensure that the personal data we collect, use, and process are protected.
Information Collection and Use
DCSC collects and processes personal information from our clients when they apply for a loan, such as their name, address, contact information, employment information, financial information, and identification documents. This information is necessary for us to assess the loan application and provide our clients with the best loan options.
We may also collect information from our clients during their interactions with us, such as phone calls, emails, and online forms. This information is used to improve our services and ensure that we meet our clients' needs.
DCSC implements appropriate technical, organizational, and administrative measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security measures to ensure that our clients' personal data is protected at all times.
Data Sharing and Transfer
DCSC may share personal data with our affiliates, partners, and service providers for specific business purposes. This includes loan processing, customer service, and marketing. We ensure that these third parties have appropriate data privacy policies and procedures in place, and that they are bound by confidentiality obligations.
DCSC may also be required to share personal data with government agencies, law enforcement, and other authorized entities in accordance with applicable laws and regulations.
Access, Correction, and Deletion of Personal Data
Our clients have the right to access, correct, and delete their personal data that we process. They may request this by writing to our Data Protection Officer at [contact details]. We will respond to these requests within a reasonable timeframe and may require proof of identity before processing the request.
The Data Protection Officer Unit 2103, One Global Place, 26th St, Corner 5th Ave, Taguig City, 1630